Financial analyst

Advised clients of investment opportunities based on recommendations from the IA 
Informed clients of maturing money market instruments and re-invest funds as requested.
Advised clients on matters relating to dividends and interest.
Notified clients of tender offers, redemptions, etc.
Requested information and documentation from clients to open accounts.
Provided current price quotations to clients referring to quote services and trading desk personnel.
Check/ investigate buy/ sell orders and report back to clients.
Followed up on client trades to ensure proper settlement and delivery, informing appropriate departments to take action.
Investigated and resolved enquiries and complaints related to accounts and refer to the IA where appropriate.
Maintained daily records of trades, by client and by type of security.
Maintained current knowledge of client accounts by reviewing daily computer runs.
Contacted clients whose accounts are under margin and followed up.
Relayed information to the IA regarding new stock and bond issues and changes in trading activity.
Reviewed incoming mail and telephone calls and responded as appropriate.
Greet client arriving for meetings.
Ordered periodicals, journals and other literature for Investment Advisor.
Assembled and sent investor information packages to clients upon request.
Received cheques and securities for credit to client accounts.
Sent cheques and arranged for registration and delivery of securities to clients.
Reviewed client portfolios monthly to ensure records are in order.
Maintained client files.
Input data to automated spreadsheets and databases.
Composed letters to clients explaining current account status and proposed investment opportunities.
Monitored all pending registered plan transfers to ensure completion on a timely basis.
Enter buy/ sell order on automated system in absence of the Operator.

Provided actionable, strategic recommendations where it was appropriate.
Ensured timeliness, accuracy and confidentiality in production of a variety of documents including correspondence and presentations
Responded to client inquiries and correspondence and followed up on any outstanding issues. I established a strong rapport with many clients built on excellent customer service and reliability.
Developed and maintain strong working relationships with clients and head office team.
Provided general support including arranging meetings, letter correspondence, coordinating schedules, and screening calls. 
Assembled and distributed various reporting packages. 
Filing and file room maintenance. 
Maintained corporate records database and coordinate offsite storage and retrieval. 
Maintained staff attendance and vacation records. 
Created and maintained client case files to ensure that all information was accurately maintained and easily accessible. I updated client information database by following up with clients on a regular basis.
Participated in project teams as assigned.