Operation manager

More details on request

1C v 8.1 insurance configuration development and implementation.

Experience in Life insurance business is more then 5 years in big multinational companies:
 
August 2007 – October 2007 CJSC IC “SEB Life Ukraine” 
Head of Customer Service department;

 
2006 – 2007 Life Insurance Company “Renaissance Life”
Head of Operation Department (consists of Customer service and Sale support);


2004-2006 Life Insurance Company “ALICO AIG Life” 
Claims Coordinator;
Technical Underwriter.

The start of career in:

2003-2004 Commercial bank “ПриватБанк”
Department of bank services and treasury operation with foreign currency on the position of economist.

- cultivation and realization the development strategy of new department; 
- develop, test, implement from scratch the Core Local Operation System based on 1C platform v 8. The standard 1C v 8 ABBYY configuration was adopted for Life Insurance Company by development and implementation of new functionality:

Operation-insurance part level
1.	Mathematical and actuarial module 
2.	Insurance product module 
3.	Contractor module
4.	Agency and hierarchy module 
5.	Insurance application module
6.	Underwriting module 
7.	Insurance treaty module 
8.	Insurance premium allocation module 
9.	Correspondence module 
10.	Commission and bonus calculation module 
11.	Insurance reserves calculation module 
12.	Reinsurance module 
13.	Due premium collect module 
14.	Insurance treaty Alteration module 
15.	Indexation module
16.	Investments allocation and investment bonus administration module
17.	Operation reports module
Accountant-financial part level
1.	Cash flow module 
2.	General ledger for Insurance company 
3.	Account posting for all insurance documents 
4.	Insurance reports 

- integrate new department in company structure and build relationships with Head office.

-	cultivation and realization the development strategy of new department;
-	develop procedures and manuals in such fields of Operations: new business, underwriting, policy owner service, claims, mailing, credit life;
-	formalization, unification, rationalization of Operation processes and Company’s products line; 
-	develop, test, implement Core local operation system, prepare the technical and logical task lists for programmers;
-	compose and edit Terms and Conditions for life insurance;
-	build relationships with Finance – Legal – Sales – Actuarial – Underwriting and Head office structures;
-	build relationships with strategic partners: Munich Re (reinsurer), Alfa assistance (medical assisting company) etc.