Customer Success Manager

от 25 000 до 50 000 грн. на руки

Требуемый опыт работы: 1–3 года

Полная занятость, полный день

Responsibilities:

As a Customer Success Manager, you will cultivate relationships with the Precoro client base, ensuring that they achieve maximum value from our product and encouraging them to expand their usage of the software. You will be responsible for working directly with clients throughout the customer lifecycle, ensuring that there is alignment in a shared customer journey that aligns with adoption, expansion of software usage, and renewal.

Requirements:

  • Excellent communication skills, including writing, proof-reading skills, and speaking in English
  • Strong interpersonal skills, including, but not limited to demonstrating patience, flexibility, consideration, diplomacy, tact, confidence
  • Ability to prioritize, schedule and organize work — perform under tight deadlines with on-going changes in priorities
  • Ability to accomplish job requirements with limited supervision
  • Experience in either a B2B client support or services role or as a quota carrying sales professional in software or technology
  • Technical writing and documentation experience
  • Ability to cultivate positive working relationships with clients and co-workers
  • Ability to effectively communicate technical information in non-technical terms
  • Ability to manage multiple projects and work assignments concurrently

Nice to have:

  • Striving to optimize any kind of ineffectiveness.
  • Understanding of purchasing and/or spend management process

We offer:

  • The opportunity to join an energetic team that is passionate about solving customers' needs and loves coming to work every day
  • A culture that encourages and promotes professional growth and development
  • Competitive salary and benefits
  • Flexible vacation/time-off policy
  • Other fun perks like continuous learning reimbursements, office snacks & team trips
  • Commitment to our values

Ключевые навыки

Английский — C1 — Продвинутый
Customer Relationship Management
Project management
Sales Management
Presentation skills
Product Management
Business English
Английский язык

Адрес

Киев, Богатырская улица, 32

Вакансия опубликована 24 июля 2020 в Киеве

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